An AED lowered by the Everdrone aircraft lies on the grass, still attached to the winch line

Drone EMS

Drone Emergency Medical Services

DEMS is to drones what HEMS is to helicopters: an integrated emergency medical response capability, not simply an aircraft.

Why the first minutes matter

The intervention exists. Physical access is the gap.

Most cardiac arrests happen at home, where a defibrillator is rarely close by. DEMS brings it there, while the ambulance is on its way.

~90%

of people who have an out-of-hospital cardiac arrest do not survive

Lancet Digital Health, 2023

50–70%

survival could be reached with early CPR and defibrillation

Lancet Digital Health, 2023

~70%

of cardiac arrests happen in private homes

Lancet Digital Health, 2023

What DEMS does

Deliver · Inform · Enable

Deliver

Critical medical equipment brought to the patient or scene. The healthcare provider defines the medical payload.

AED delivered before the ambulance in 67% of cases, median 3 min 14 s earlier.

Lancet Digital Health, 2023

Inform

Real-time aerial situational awareness for dispatch and responding crews.

Live video to dispatch in every completed mission.

BMC Emergency Medicine, 2026

Enable

Earlier intervention by people on scene, guided by the dispatcher.

AED attachment rose from 27% to 50% after dispatcher training.

Resuscitation Plus, 2026

A hand picks up the delivered LIFEPAK CR2 defibrillator from the snow, the winch line still attached

Picking up the delivered AED. February 2026

Enable, in practice

The people already there act first.

When the AED lands, a bystander brings it to the patient and attaches it while the dispatcher guides every step. The AED itself gives voice instructions and only delivers a shock if one is needed.

How a DEMS mission works

At a 112 call, in five steps

The ambulance is dispatched as usual. A DEMS resource is dispatched alongside it, never instead of it.

An Everdrone flight supervisor monitors DEMS missions at a workstation with flight data, map and live camera views

Remote operations centre and DEMS system monitoring

1

The emergency is identified

The dispatcher identifies a suspected cardiac arrest and dispatches the ambulance as usual.

2

A DEMS resource is dispatched

The alarm reaches the Everdrone DEMS system from the existing dispatch workflow.

3

The flight

The aircraft launches automatically from a strategically positioned DEMS base and flies directly to the scene under continuous supervision by a flight supervisor.

4

The delivery

The AED is lowered by winch close to the patient, within 15 m of the patient or building in 91% of deliveries (Lancet Digital Health, 2023).

5

The intervention

The dispatcher guides a bystander to retrieve and attach the AED. LiveView shows the scene to dispatch while the ambulance is on its way.

When a mission is not initiated

Before every flight, weather, airspace and the delivery location are assessed. If conditions are not met, the dispatch centre continues according to its ordinary procedures. Which incidents activate a DEMS resource is decided by the healthcare provider.

Delivered as a service

Built into the workflow you have.

Everdrone runs the aircraft, DEMS bases, flight supervision, maintenance and support. Your organisation needs no drone pilots. A DEMS resource is dispatched automatically alongside the ambulance, with no extra step at the dispatch desk. The dispatcher's task is to guide the bystander once the AED has landed, and DEMS Academy trains dispatch teams for exactly that.

Medical payloads

Defined by healthcare

The healthcare provider decides which DEMS applications and medical payloads are used, according to clinical protocols. AED delivery for cardiac arrest is the most established application.

E3 carries twice the payload of the previous generation, so the same system can support other applications the provider defines.

AED for cardiac arrest

In live operation

Adrenaline for anaphylaxis

Provider defined

Naloxone for opioid overdose

Provider defined

Bleeding-control equipment

Provider defined

Configured to your organisation

The medical payload is configured to what your EMS organisation wants to achieve: the AED model you choose, or other equipment for the emergencies you prioritise. You also choose the indicators that matter most, such as time to defibrillation, population coverage or mission volume by emergency type.

Before deployment, DEMS GridPlanner™ simulates DEMS missions against your historical emergency calls, so you see the expected effect before a single base is installed.

Explore a feasibility study →
LIFEPAK CR2 defibrillator

The LIFEPAK CR2 defibrillator carried by DEMS resources in Västra Götaland

LiveView from the aircraft during an exercise: an aerial view of a building with smoke, with a thermal image inset

LiveView during an exercise

Real-time aerial situational awareness

Eyes on the scene before anyone arrives

In a 2025 study in western Sweden, the DEMS resource was first or the only resource on scene in 98% of completed missions, with a median arrival time of 4 min 24 s against 8 min 50 s for ground units. Live video reached the dispatch centres in every completed mission.

Fire and rescue dispatchers rated it highest: two thirds reported high value.

BMC Emergency Medicine, 2026

Since June 2026, live missions also trial sending real-time images to ambulance crews on their way, so they know what awaits them.

The Everdrone DEMS system

One company, responsible for the whole system

Everdrone provides the integrated technology, aviation and operational capability required to establish and operate DEMS.

The Everdrone E3 aircraft above its automated DEMS base at Forsåker in Mölndal, Gothenburg, with the base hatch open

E3 at the DEMS base, Forsåker, Mölndal. August 2026

01

Developed in Sweden, end to end.

We develop the aircraft, the automated DEMS base, the onboard systems and the software ourselves. One team owns performance, safety and integration, so changes are fast and controlled.

02

Approved for populated areas.

Everdrone holds EASA-compliant authorisation for beyond-visual-line-of-sight DEMS operations with no population-density limitations. DEMS resources can reach patients in towns and cities.

03

Proven in real emergencies.

Drone-delivered AEDs from Everdrone's system have been used to defibrillate patients before the ambulance arrived, most recently in Borås in July 2026.

NEJM 2022 · Lancet Digital Health 2023

04

Flexible integration.

DEMS is triggered from the dispatch centre's existing system, including via Rakel where used. LiveView can stream to the dispatch centre and to partner video platforms.

05

Aviation professionals.

Every mission is supervised by flight supervisors with aviation backgrounds, external drone pilot certificates and DEMS Academy courses for complex DEMS missions.

06

Planned for impact.

DEMS GridPlanner™ positions DEMS bases where they create the greatest medical and response-time impact.

DEMS in the chain of survival

Dispatched alongside, never instead

DEMS complements ground EMS, HEMS, volunteer responders and public AEDs. It is dispatched alongside them, never instead of them.

1 · Call

112 call

A caller reports a suspected cardiac arrest

2 · Dispatch

Dispatch centre

Medical criteria decide which resources go

3 · In parallel

Ambulance

Drives to the scene as usual

DEMS resource

Delivers the AED and LiveView

Volunteer responders

SMS-livräddare and public AEDs

4 · On scene

On scene

A bystander attaches the AED, guided by the dispatcher, until the ambulance takes over

Illustrative. HEMS is dispatched according to its own criteria.

Three different models

DEMS, DFR and medical logistics

The aircraft technology may overlap. The mission, workflow and system integration define the category.

Compared on

Medical logistics

Drone as first responder (DFR)

DEMS

Purpose

Move goods between known locations

Bring information from the incident

Bring emergency medical capability to the incident

Trigger

Order or schedule

Incident

Medical emergency

Medical payload

Possible

Usually none

Core capability

Clinical governance

Product-specific

Not defining

Fundamental

See what DEMS could do in your region

A feasibility study uses your own emergency call data to show where DEMS resources should be positioned and what they can achieve.